Dedicated Managed Services

Zaloni’s experts make your data journey as effortless and seamless as possible: not only at the outset, but also over the long-term.

Managed Services Expertise

Our teams simplify managing your data systems to maximize the value of your data investment. We offer two tiers (9/5 or 24/7) and custom options to deliver your ROI goals

zaloni Flexible delivery model
Flexible delivery model

Customized support and services options designed to meet your system needs

zaloni Experienced SME Teams
Experienced SME Teams

Our big data industry veterans bring deep expertise to your support

Zaloni cost reduction
Reduce total cost of ownership

Outsourced managed services free you to refocus your valuable resources

Zaloni End-to-end monitoring
End-to-end monitoring

Ensure lasting performance of Zaloni products, upgrades and patches

Comprehensive Managed Services

Arena System Monitoring

System Monitoring
Proactive monitoring of all system aspects and metrics

Arena Incident Management

Incident Management
Respond to system alerts, Level 1 support to triage problems

Arena Reporting & Documentation

Reporting & Documentation
Weekly, monthly reports for incidents, usage, consumption

Arena Upgrades & Patches

Upgrades & Patches
Apply, test patches & upgrades for all Zaloni solutions.

Arena Security

Security
Maintain Ranger user and groups, address security issues

Arena System Optimization

System Optimization
Periodic maintenance of log files, data files, configurations

Support and Other Services

In addition to our dedicated Managed Services, Zaloni offers deployment services, support services, and professional consulting to deliver on your unique needs.

Zaloni managed services
Support Services

Zaloni’s experienced teams offer three packages to ensure that platform issues are easily communicated and rapidly addressed.
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Zaloni Deployment Services
Deployment Services

Our technical consultants offer deployment optimization services to ensure your platform gets off to a high-performing start.

Zaloni Professional Services
Professional Services

Zaloni’s deep levels of expertise are found across our Professional Services organization. We offer four tiers of services designed to accomplish your custom data needs.
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