managed services

Managed Services Expertise

Our teams simplify managing your data systems to maximize the value of your data investment. We offer two tiers (9/5 or 24/7) and custom options to deliver your ROI goals

Flexible delivery model

Customized support and services options designed to meet your system needs

Experienced SME Teams

Our big data industry veterans bring deep expertise to your support

Reduce total cost of ownership

Outsourced managed services free you to refocus your valuable resources

End-to-end monitoring

Ensure lasting performance of Zaloni^® products, upgrades and patches

See Managed Services Offerings and Policy Doc

Comprehensive Managed Services

System Monitoring

Proactive monitoring of all system aspects and metrics

Incident Management

Respond to system alerts, Level 1 support to triage problems

Reporting & Documentation

Weekly, monthly reports for incidents, usage, consumption

Upgrades & Patches

Apply, test patches & upgrades for all Zaloni® solutions.

Security

Maintain Ranger user and groups, address security issues

System Optimization

Periodic maintenance of log files, data files, configurations

Support
and Other Services

In addition to our dedicated Managed Services, Zaloni^® offers deployment services, support services, and professional consulting to deliver on your unique needs.

Support Services

Zaloni^®’s experienced teams offer three packages to ensure that platform issues are easily communicated and rapidly addressed.
Learn more here

Deployment Services

Our technical consultants offer deployment optimization services to ensure your platform gets off to a high-performing start.

Professional Services

Zaloni^®’s deep levels of expertise are found across our Professional Services organization. We offer four tiers of services designed to accomplish your custom data needs.
Learn more here

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Dedicated Managed Services

Zaloni^®’s experts make your data journey as effortless and seamless as possible: not only at the outset, but also over the long-term.