Our teams simplify managing your data systems to maximize the value of your data investment. We offer two tiers (9/5 or 24/7) and custom options to deliver your ROI goals
Customized support and services options designed to meet your system needs
Our big data industry veterans bring deep expertise to your support
Outsourced managed services free you to refocus your valuable resources
Ensure lasting performance of Zaloni® products, upgrades and patches
Proactive monitoring of all system aspects and metrics
Respond to system alerts, Level 1 support to triage problems
Weekly, monthly reports for incidents, usage, consumption
Apply, test patches & upgrades for all Zaloni® solutions.
Maintain Ranger user and groups, address security issues
Periodic maintenance of log files, data files, configurations
In addition to our dedicated Managed Services, Zaloni® offers deployment services, support services, and professional consulting to deliver on your unique needs.
Zaloni®’s experienced teams offer three packages to ensure that platform issues are easily communicated and rapidly addressed.
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Our technical consultants offer deployment optimization services to ensure your platform gets off to a high-performing start.
Zaloni®’s deep levels of expertise are found across our Professional Services organization. We offer four tiers of services designed to accomplish your custom data needs.
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